GDPR Policy

Jack Design Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. We only collect basic personal data about you which does not include any special types of information or location-based information. This does however include your name, postal address, email and phone number.

Why we need your data
There is a legitimate interest as to why we need to know your basic personal data (name, phone number, email/postal address) in order to provide you with our services in line with this overall contract. We will not collect any personal data from you we do not need in order to provide and oversee this service to you.

What we do with your data
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance this information can be located on servers within the European Union as well as other counties around the world that are GDPR compliant. No third parties have access to your personal data unless the law allows them to do so.

We have a data protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be obtained by emailing gdpr@jackdesign.co.uk.

How long do we keep your data?
We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of six years after which time it will be destroyed. The information we use for marketing purposes will be kept until you notify us that you no longer wish to receive this information.

What we would also like to do with your data
At the moment we do not take part in any email marketing, however, we would like to use your name and email address to inform you of our future development and similar services. This information is not shared with third purposes and you can unsubscribe at any time via phone or by emailing gdpr@jackdesign.co.uk. If you signed up via our opt-in form you can update your preferences from the original email.

What are your rights?
If at any point you believe the information we process on you is incorrect you can request to see this information and have it corrected or deleted. If you wish to raise a complaint about how we have handled your personal data, you can contact us to have the matter investigated at complaints@jackdesign.co.uk

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office.